REFUND & RETURNS POLICY

At Sibahle by BK, we are committed to providing luxury fashion pieces that meet the highest standards of quality and craftsmanship.

Returns

Customers may request a return within 14 days of receiving their order.

To qualify for a return:

• The item must be unworn, unused, and in its original condition.
• All tags must remain attached.
• The item must be returned in its original packaging.
• Proof of purchase must be provided.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items.
• Custom-made or altered garments.
• Gift cards.
• Products showing signs of wear, damage, or misuse.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

Approved refunds will be processed to the original payment method within 7–14 business days.

Original shipping fees are non-refundable unless the return is due to a product defect or an error on our part.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of delivery and include photographs of the item and packaging.

Return Requests

For all return requests, contact:

Email: support@sibahle.com

Sibahle by BK reserves the right to refuse returns that do not meet the above conditions.